Tru Bitz Limited provides its services of this website to you subject to these Terms of use. Your access and use of this website is pre-conditioned on you accepting the following notices, disclaimers, consents, terms and conditions.

Copyright
All content included on this website, such as text, graphics, logos, buttons, icons, images, audio clips, and software, is the property of Tru Bitz Limited or its content suppliers. The compilation (meaning the collection, arrangement, and assembly) of all content on this website is the exclusive property of Tru Bitz Limited. All software used on this website is the property of Tru Bitz Limited or its software suppliers. All the content, compilation and software are protected by English and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this website may be permissible provided prior written consent of Tru Bitz Limited is obtained through written request made to Tru Bitz Limited.

Use of website
This website or any portion of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose that is not expressly permitted by Tru Bitz Limited. Tru Bitz Limited reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Tru Bitz Limited believes that user's conduct violates applicable law or is harmful to the interests of Tru Bitz Limited or its affiliates.

Uploads
Tru Bitz Limited may allow users to upload comments and other content to this website. If you post comments or other content on the site, you grant Tru Bitz Limited a royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such comments or other content throughout the world in any media. You also grant Tru Bitz Limited the right to use the name that you submit with any comment or other content, if any, in connection with such comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the comments and other content that you post on this website and that use of your comments or other content by Tru Bitz Limited and its affiliates will not infringe upon or violate the rights of any third party.

Disclaimer
This website is provided by Tru Bitz Limited on an 'as is' basis. We do not make any representation or warranty of any kind, express or implied, as to the operation of the website or the accuracy or completeness of the information, content, materials, services or products included on this website. To the full extent permissible by applicable law, Tru Bitz Limited disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We will not be liable for any loss or damages of any kind, whether negligent or not, arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

General
This website is designed by Tru Bitz Limited. The laws of England will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.
We reserve the right to make changes to our website and these disclaimers, Terms of use, terms and conditions at any time by posting on this website, without any other notice. Your access or use of this website after any changes been posted will constitute your agreement to the modified Terms and conditions of use and all changes.
The English version of the Terms and conditions of use shall prevail over any other language version which may be provided for information purposes only.
If any provision of these Terms and conditions of use is invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.
All rights not expressly granted herein are hereby reserved. This Terms and conditions of use supersede any prior or contemporaneous communications between this website or affiliates and you regarding this website and its content.

Terms of sale
Orders will be dispatched within two working days by next day courier or Royal Mail, whichever is more suitable for the order. In the unlikely event of loss, damage, delay or fault with the order, Tru Bitz Limited shall not be liable for loss or damages other than the cost of replacing the order. Please let us know of any problem, as soon as you become concerned and within 2 days of delivery for damaged or faulty products.

Out of stock
All orders are made once the request is placed. If we don’t have particular ingredient to proceed your order we will let you know together with estimated time of availability.

Delivery costs
The delivery costs are as advertised on the website.

Product information and Allergy advice
All product information, including photographs are for illustrative purposes and general advice though we believe these to be correct they cannot be guaranteed. If recipes, ingredients or packaging change, we make sure that the changes are posted on our web site as soon as possible. The customer is advised to refer to the label on the packaging before consumption..

Sizes and prices
As all the products are hand made the size and weight might vary. We always charge up-to-date prices.

Guarantee and Cancellations
Tru Bitz Limited wants its customers to be completely satisfied. If for any reason you are not happy or would like to cancel your order just let us know within 24 hours of placing your order by e-mail or by phone.

In summary
We are committed to safeguard your privacy with us. We use the information we collect on-line to enhance and improve your experience of being served by us, to process your orders and manage your account with us.
The supply of personal information to us is entirely voluntary. We do not sell or rent your personal information to others. We want to communicate with you only if you want to hear from us.

Visitors
We do not collect any personally identifiable information from the visitors to our website. We monitor visitor traffic patterns and site usage to help us develop the design and layout of the website and to plan for a better collection of our products and services.
When you enter a contest or other promotion, we may ask for your name, address and e-mail address so we can administer the contest and notify the winners.

Customers ordering online
When you order, we collect information such as your name, email address, mailing address and phone number. Your credit card number is processed by ProTx (leading and independent payment processor) and does not reach us. We will also send you e-mails to confirm your order and may need to contact you by phone, post or email if we have other questions regarding your order. We also maintain a record of your product interests and your purchases online. Again, the provision of personal information is entirely voluntary, but without sufficient details we may not be able to process your order. Any information you give us is kept safe and secure.

Further proceedings of information
We use information to improve and personalise our service to you, and to communicate with you by e-mail about our products, services, contests, and promotions that may be of interest to you.

Sharing information
We keep confidential all personally identifiable information you provide us. Your information will not be sold or rented or given to any third party. We do not sell or rent any information you provide to us.
However, we do disclose your personal information under certain circumstances. These include making disclosure when we believe, in good faith, that such disclosure is reasonably necessary to comply with the law, enforce or apply the terms of any of our agreements, protect the rights, property or safety of this website, our users, or others.

Cookies
A 'cookie' is a small piece of data that is sent to your browser from a web server and stored in the hard drive of your computer. We use cookies to help us provide customisable services and to keep track of the contents of your shopping cart once you have selected an item. Cookies also make web-surfing easier for you by saving your preferences while you are on our site. Cookies do not damage your system or impair its functioning in any way. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. Cookies enable our website to remember unique information about your visit such as your basket contents.

Security of information
Protecting your order information is a priority for us. We use ProTx for the online ordering payments. ProTx use Secure Sockets Layer (SSL) technology to protect the security of your payment information.

Changing/deleting information You have the right to request access to and correction of the information about you held by us. If you wish to access or correct your personal information with us, please email us.